One way many centers calculate utilization is patient hours divided by chair hours which is an a misleading way to measure utilization. There are several factors to consider when calculating your center’s utilization:
- Patient volumes
- Peak chair utilization
- Patient hours
- Percentage of days that you run out of chairs
- Ability to absorb add-ons and other adverse events
In addition, it is important to keep in mind there are nuances that impact each of the above metrics such as your intake processes, Nurse/chair resource alignment and many more.
Come learn how evaluate your daily operations and utilization based on a broader set of metrics!
LeanTaaS, iQueue for Infusion Centers