The Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Hospital
Memorial Sloan Kettering Cancer Center
The University of Texas MD Anderson Cancer Center
The Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Hospital
Lehigh Valley Health Network
Winship Cancer Institute - Emory University
The University of Colorado Cancer Center
University of Virginia Health System



Forum Agenda

Tuesday, February 26

 Emory Conference Center Hotel, Salon I and II  
6:00 - 9:00 PM Welcome Reception Dinner for
Conference Attendees and Presenters
 

 

Wednesday, February 27

Emory Conference Center Hotel, Starvine Ballroom  Speakers
8:30 - 9:00 AM
Introduction
Mohan Giridharadas
Founder and CEO
at LeanTaaS

9:00 - 9:20 AM Overview of the iQueue Solution

Sofia DeMarco
Director of Product Management,
Oncology at LeanTaaS

9:20 - 9:45 AM


The Sidney Kimmel Comprehensive Cancer Center
Johns Hopkins Health
Case Study #1

 MiKaela Olsen
Oncology and Hematology Clinical Nurse Specialist at the Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Hospital
9:45 - 10:10 AM



University of Virginia Health System
Case Study #2


Wendy Mbugua
Interim Director Clinical Operations at Emily Couric Clinical Cancer Center
and
Sarah Kirby
Nurse Manager for the Emily Couric
Infusion Center at the
University of Virginia Health System

10:10 - 10:25 AM

BREAK

 
10:25 - 10:50 AM Memorial Sloan Kettering Cancer Center
Case Study #3

Jennifer Tota
Senior Director, Ambulatory Care at
Memorial Sloan Kettering Cancer Center 
and 
Dylan Buell
Administrative Manager at
Memorial Sloan Kettering Cancer Center

 10:50 - 11:10 AM

iQueue Deployment Process

 
Helen Liu
SeniorProduct Manager
iQueue for Infusion Centers
at LeanTaaS

11:10 - 11:35 AM
The University of Texas - MD Anderson
Cancer Center
Case Study #4

Brenda Brown
Director, Ambulatory Infusion at
University of Texas MD Anderson
Cancer Center
11:35 - 12:00 PM Lehigh Valley Health Network
Case Study #5
Pamela Tobias
Administrator, Oncology Services at
Lehigh Valley Health Network
12:00 - 1:00 PM


LUNCH


 
1:00 - 1:25 PM


Winship Cancer Institute - Emory University
Case Study #6

Sheryl Bluestein
Vice President of Operations
at Emory Healthcare

1:25 - 1:50 PM
The University of Colorado Cancer Center
Case Study #7
The Power of Realtime Feeds

Brian Shields
Manager of Performance Improvement for
Oncology services at UCHealth
1:50 - 2:30 PM
Customer Panel:
Memorial Sloan Kettering Cancer Center
MD Anderson Cancer Center
Winship Cancer Institute - Emory University
The University of Colorado Cancer Center
Lehigh Valley Health Network
University of Virginia Health System

Jennifer Tota and Dylan Buell
Brenda Brown
Sheryl Bluestein
Brian Shields
Pamela Tobias
Wendy Mbugua
2:30 - 2:45 PM


BREAK


2:45 - 3:30 PM
iQueue Core Analytics and Diagnostics

Bridget Roell
Senior Product Manager
iQueue for Infusion Centers
at LeanTaaS

3:30 - 4:15 PM Product Vision and Roadmap
including iQueue for Clinics

Sofia DeMarco
Director of Product Management, 
Oncology at LeanTaaS
and 
Kyle McNeal 
Senior Product Manager,
iQueue for Clinics at LeanTaaS


4:15 - 4:30 PM Wrap Up
Mohan Giridharadas
Founder and CEO
at LeanTaaS

 


Speaker Bios

In alphabetical order

 

Sheryl Bluestein, Vice President of Operations at Emory University Hospital Midtown

Sheryl Bluestein, Vice President of Operations at Emory University Hospital Midtown

Sheryl Bluestein, Vice President of Operations, has operations responsibilities for the ambulatory operations of Emory University Hospital Midtown including radiation oncology, hematology & medical oncology clinics, infusion services and off-campus cardiac imaging.   Sheryl has 15 years of healthcare experience and has been with Emory Healthcare for 11 ½ years. Sheryl holds an MBA and MHA from Georgia State University and a BBA from the University of Georgia.


 

Brenda Brown, Administrative Director, Ambulatory Infusion, MD Anderson Cancer Center

Brenda Brown, Administrative Director, Ambulatory Infusion, MD Anderson Cancer Center

Brenda Brown, MSN,RN,OCN,NEA-BC is the Administrative Director of Ambulatory Infusion at the MD Anderson Cancer Center.  She is responsible for the administrative oversight of patient care operations for the Ambulatory Treatment Center and Clinical and Translational Research Center including human resources management, financial planning and performance, physical asset management, performance improvement, strategic planning, and clinical patient care coordination. Brenda collaborates to develop strong relationships and partnerships within and across the organization to improve patient outcomes. She holds a Master of Science in Nursing - Nursing Administration from Corpus Christi State University, Texas.


 

Sarah Kirby, Nurse Manager for the Emily Couric Infusion Center at the University of Virginia Health System

 Sarah Kirby, Nurse Manager for the Emily Couric Infusion Center at the University of Virginia Health System

Sarah Kirby is the Nurse Manager for the Emily Couric Infusion Center at the University of Virginia Health System. Sarah has been an oncology nurse for over 13 years, with the last 6 years in the ambulatory setting. She has held the role of Inpatient Case Manager, Nurse Care Coordinator, as well as Manager of Ambulatory Patient Access. These experiences have uniquely informed her ability to thoughtfully assess clinical workflow issues in the infusion center as well as identify and implement solutions to enhance patient, staff, and provider experience.



Wendy Mbugua, Interim Director Clinical Operations at  Emily Couric Clinical Cancer Center

 Wendy Mbugua, Interim Director Clinical Operations at  Emily Couric Clinical Cancer Center

Wendy Mbugua RN, MSN, NEA-BC  is the Interim Director for Clinical Operations at Emily Couric Clinical Cancer Center (ECCCC)  at University of Virginia Health System. She is responsible for ECCCC Outpatient Clinics, Patient Access, Supportive Services, Oncology Programs and the Infusion Center. Wendy has over 18 years experience in Oncology Nursing in both inpatient and outpatient settings,  as well as performance improvement. She is passionate about optimizing clinical and operational efficiencies, patient experience, employee engagement and job satisfaction.



MiKaela Olsen, Oncology and Hematology Clinical Nurse Specialist at the Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Hospital


MiKaela Olsen, Oncology and Hematology Clinical Nurse Specialist at the Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Hospital

MiKaela M. Olsen, MS, APRN-CNS, AOCNS®, FAAN, is an Oncology and Hematology Clinical Nurse Specialist at the Sidney Kimmel Comprehensive Cancer Center at the Johns Hopkins Hospital in Baltimore, MD.  She is in charge of clinical operations for ambulatory oncology services with additional responsibilities across the JHH health system. Ms. Olsen serves as adjunct faculty for the Johns Hopkins School of Nursing and Faculty Associate at the University Of Maryland School Of Nursing.

Ms. Olsen received her Bachelor of Science in Nursing from Texas Christian University in Fort Worth Texas in 1989 and a Master of Science degree with special emphasis in Oncology nursing from the University of California at San Francisco in 1996.  She is a certified Advanced Oncology Clinical Nurse Specialist. She is currently enrolled in a doctoral program at University of Maryland.



Brian Shields, Manager of Performance Improvement for Oncology services at UCHealth


Brian Shields, Manager of Performance Improvement for Oncology services at UCHealth

Brian Shields is currently the Manager of Performance Improvement for Oncology services at UCHealth in Colorado.  He is an Industrial Engineer with over 20 years of process improvement experience, and has been leading lean and six sigma process improvement efforts at two leading Academic Medical Centers for the last 10 years.  Since July of 2014, he has led the implementation of iQueue for Infusion at UCHealth for over 185 chairs across 12 infusion centers.





Pamm Tobias, Administrator for Oncology Services at Lehigh Valley Health Network


Pamm Tobias, Administrator for Oncology Services at Lehigh Valley Health Network

Pamela F. Tobias, MS, RHIA, CHDA, CA serves as an Administrator for Oncology Services at Lehigh Valley Health Network where she is responsible for Radiation Oncology, Revenue Cycle, Informatics, Tumor Registry, Expansions and Special projects and LVH-Pocono campus Cancer Services.  Prior to joining LVHN, she provided consulting services extensively across the country in a variety of healthcare environments. Pamm earned her Masters of Science in Healthcare Administration from Kings College and is credentialed as a Registered Health Information Administrator (RHIA) and a Certified Health Data Analyst (CHDA).



Jennifer Tota, Director for Ambulatory Care at Memorial Sloan Kettering


Jen Tota, Director for Ambulatory Care at Memorial Sloan Kettering

Jen Tota is the Director for Ambulatory Care at Memorial Sloan Kettering Cancer Center overseeing various outpatient centers in New York City as well as MSK’s regional network in the suburban areas surrounding the city.  Jen has over 20 years experience in the outpatient oncology setting with a heavy focus on optimizing operations, throughput and patient experience in outpatient practices and infusion units.